In this Help Article you will learn how to navigate GivingFuel.
When you first login into GivingFuel you will see this screen:
Your Home Screen
Pages
In GivingFuel, we call a Donation Page, a Page. Click Pages and then you have the option to View All Pages or Create A New Page to access your donor Pages in GivingFuel.
Edit A Donation Page
Once you select View All Pages, you can select the Pencil icon on the Page you want to edit.
Switch Between Products
Select GivingFuel in the upper left hand corner and select any of our other products to access that product.
Donor Management
This section is where you will be able manage your donors. Click the links below to learn more about what can be done in this section.
Dashboard
This is the place where you can see a Summary of all of your donation. Click here to learn more.
Pages
This is where you can view all of your Donation Pages.
Donations
This is the location where you can do the following:
View Your Donations
Contacts
Is the place where you can see all of your donors contact and donation information and record interactions, tasks, and more.
Reports
This is the location where you can do the following:
View your Deposits in the Withdrawal Menu (WePay clients only)
Run Exports
Manage remaining Balances.
Communication
This is how you can access our Communication Center.
Extras
In this section you can access the following information:
Help and Support
Have questions? You can access our Knowledge-base and Solutions Team directly in GivingFuel as well.
Knowledge-base
Select the question mark open up our Knowledge-base:
Select the Magnifying Glass to search within your GivingFuel account, you can use these key phrases as a filter:
TRX: to lookup a transaction
SUB: to look up a recurring donation
Support Team
Select the yellow circle in the lower right hand corner to chat with our Solutions Team:
Account Management
Select the gear icon to Access your Account features. This is the location where you can do the following:
Switch Accounts
If you are a User on multiple accounts, you can switch Accounts here. Please note: that the email address must be the same on all accounts to be able to do this.
Organizational Details
The are where you can see your Organizations contact details. This is also where you can edit your subdomain. Click here to learn more.
Plans and Billing
This is where you can view the card on file for your account.
Invoices
This is where you can view your monthly Invoices.
Users
This is the place where you can Manage your Users and add Team Members to your GivingFuel account. Click here to learn more.
Payment Gateway
This is where you can Manage and see your Payment Gateways. Click here to learn more.
My Information
This is where you can turn on Two Factor Authentication, and update your personal information. Click here to learn more.
Logout
This is where you can sign out of GivingFuel.