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How Do I Get Help?

How To Get Support with GivingFuel?

Moni avatar
Written by Moni
Updated over 5 months ago

In this Help Article you will learn how to get in touch with GivingFuel's Solutions Team.

Solutions Hours (Pacific Standard Time)

Monday: 8:00 am - 5:00 pm

Tuesday: 8:00 am - 5:00 pm

Wednesday: 8:00 am - 5:00 pm

Thursday: 8:00 am - 5:00 pm

Friday: 8:00 am - 5:00 pm

Weekend Support Hours

Saturday: 8:00 am - 4:00 pm

Sunday: 8:00 am - 4:00 pm

Chat With Our Solutions Team

When you are logged in to GivingFuel you can select the blue circle in the bottom right hand corder to message with our Solutions Team:

Email

You can email us at: team@givingfuel.com.

Phone Support

We know some topics are just better discussed over the phone. Unlike many companies, we still offer phone support. We are happy to hop on a call with you. Simply click the button in the bottom right-hand corner of your screen to chat with our team. They can help get your questions answered, and if you hit any roadblocks, they are happy to escalate it to a phone call.

We are looking forward to helping to get your questions answered for you!

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