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Enable Two-factor Authentication

Increase security by enabling two factor (2FA) authentication on your GivingFuel Account

Maddy avatar
Written by Maddy
Updated over a month ago

Two-factor authentication adds an extra layer of security to your GivingFuel account. When two-factor authentication is enabled, a unique code is generated in an authenticator app or sent to your phone that you would enter in order to login in addition to your username and password.

WARNING: For security reasons, we are unable to reset your Two-Factor Authentication if you lose your recovery codes. If you lose your recovery codes to login you would need to sign up to get a user invite under a different email address.

Enable Two-Factor Authentication

  • From the top-right menu bar, hover your mouse over the Gear icon

  • Select My Profile from the dropdown list

  • Toggle Two-Factor Authentication is currently disabled on

  • Enter your current password and click Next

  • Print or Copy your Recovery Codes - Recover codes are used in the event that you are unable to receive a unique code to your phone or tablet

  • Click Next

Tip: You are required to Print or Copy your recovery codes in order to continue to the next step. Save these codes in a secure location as a backup in case your phone isn't accessible when you need to login to our system.

  • Scan the QR code with your two-factor authentication app, and enter the 6 digit code

    • If you are using 1Password or a similar password keeper tool, you will scan the QR code provided and enter the unique code and click the Enable button

    • Download an application on your phone to get two-factor authentication codes when prompted upon logging in. We recommend using an app such as Authy, 1Password or LastPass Authenticator. These applications support secure backup of your authentication codes in the cloud and can be restored if you lose access to your device.

  • Click Enable

Once Two-Factor Authentication is enabled, the next time you login you will enter your email address, your password and then the Authentication Code found in your authentication app such as 1Password, LastPass, etc.

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