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Accept cash, check and non-credit card payments (Offline Payments)
Accept cash, check and non-credit card payments (Offline Payments)

Offline payments allow you to accept cash, check or other forms of donations

Kendy Braga avatar
Written by Kendy Braga
Updated over a week ago

Start by upgrading to the PRO or ENTERPRISE package. 

This option is not available on Starter. You can upgrade your plan anytime under Plans & Billing.  

This article will cover: 

  • Setting up your page to accept offline payments

  • Managing offline payments in reporting 

Set Up

Edit the Payment Method field by selecting the pencil icon.

Toggle Allow Offline Payment on.

Optional: You can customize the label and instructions for offline payments. 

The instructions will display when the registrant makes their selection and on the confirmation page and email. 

Reporting 

When the offline payment option is selected, it puts the donation in a pending state until payment is received. 

Note: Pending offline donations do not count towards your numbers or display in your reporting until completed. 

The donation status will say Pending Offline Payment in reporting. 

When you have received the donation, you can complete the transaction to notify the system. 

FAQ

How Can I Add An Offline Payment on a Peer to Peer Fundraising Page?

Currently you can add the Offline Payment Amount to the Setup on your Peer to Peer Page:

  1. Select the Pencil Icon to get to your Page Builder

  2. Select the Pencil Icon within your Peer to Peer Page Access your Peer to Peer Settings

  3. Scroll down to Offline Contributions and add the amount you've received in a check.

  4. Save and Publish your changes and you'll see your total updated on your live page.

Here's a short video of the process:

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