Customize the emails your donors receive under the Emails dropdown in the page builder.
This article will cover:
Confirmation Email
Recurring Donation Processed
Recurring Donation Declined
Confirmation Email
If enabled, the Confirmation Email will be automatically sent to the donor when they complete their donation.
Use the form to customize the email's subject line, from name, reply to email, and (optional) BCC yourself or a teammate on the confirmation.
You can select to copy the same message you wrote for the confirmation page to the confirmation email.
Or write a custom email in the box.
Recurring Donation Processed
When a recurring donation is processed, you can customize the email the donors receive here:
Recurring Donation Declined
When a recurring donation attempt declines, you can customize the email the donors receive here:
FAQs
What is the purpose of the ##registrants and ##billing in the confirmation email?
These codes will automatically pull in a summary of the order and the billing (receipt) details to the confirmation email. They can be removed if that is your preference. The entire process can be tested in preview mode (use your real email to test), so you can view how these options appear to the donor.