The Products Report is designed to help you track merchandise and add-on sales from your donation pages. If you’re using the Merchandise field to offer products, experiences, or upgrades, this report provides a clear breakdown of what was sold and in what quantities.
This export is especially useful for inventory tracking, fulfillment planning, and reviewing product performance without sorting through full order details.
Pro Tip: Click here to download a sample Products Report and preview the layout and included fields.
Jump To...
Download a Products Report
To pull a Products report, hover your mouse over the Reports tab in the top menu bar
Select Exporter from the dropdown
Select the Products report
Search for your page name(s) and select the page(s), or simply select the page(s) if you can see them
Select the field(s) you would like to export and press the right arrow to move them to the box on the right to be exported. To move fields out of the export, select the left arrow button
To move fields to a new column on the report, select the field you want to move, and select the Up or Down arrows respectively
Pro Tip: You can select multiple fields at once by clicking each field you want to include. The Products Report will retain your existing selections and automatically add any additional fields you click. To quickly select all available fields, use the Select All checkbox.
Select the Statuses you want to include. By default, the Products Report includes the Completed and Canceled statuses
Select a date range if desired. If these fields are blank, the report will pull all donations from the moment your page went live
When ready, click the Download button
Pro Tip: If you regularly download the same report, you can save it as a memorized report for quick access in the future. Click here to learn more about memorized reports.
Note: By default, the Products Report downloads as a CSV file named products.csv.
To customize the file type or file name, select Advanced Options. Under File Type, choose either CSV or Excel, then enter your preferred file name before downloading the report.
Available Fields
Page Name
Page Name
The Page Name column specifies the name of the GivingFuel page where the merchandise was ordered.
Page ID
Page ID
The Page ID field displays the unique identifier assigned to your GivingFuel page. Each page in GivingFuel has its own Page ID, which remains consistent for that page.
Order ID
Order ID
The Order ID field generates a unique number for every order in GivingFuel. This identifier is assigned at the time the order is placed and is not duplicated.
Name
Name
The First Name and Last Name fields display the name entered in the donation section of the page, if a name field is present. If your donation page does not include a name field, these fields will instead display the billing name entered during checkout.
Email
The Email field displays the email entered in the donation section of the page, if this field is present. If your donation page does not include an email field, this field will instead display the billing email entered during checkout.
Billing Name
Billing Name
The Billing First Name and Billing Last Name fields display the first and last name entered in the billing details section during checkout. These fields reflect the name associated with the payment method used for the donation.
Billing Email
Billing Email
The Billing Email Address field displays the email address entered in the billing details section during checkout. This reflects the email associated with the payment information for the donation.
Product Name (Quantity)
Product Name (Quantity)
In the Products Report, each product on your donation page is displayed in its own column. The [Product Name] (Quantity) column shows the number of items purchased for that specific product in an order.
Note: If a product has multiple variants, each variant is displayed in its own column.
FAQs
Can I download a report from an archived page?
Can I download a report from an archived page?
No. Reports cannot be downloaded from archived pages. To download a report, first restore the archived page, then download the report as needed.
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Yes. With the Memorized Reports feature, you can save a report and schedule it to be emailed automatically to designated recipients at a specific date and time. Click here to learn how to set up and manage Memorized Reports.
What time zone are reports based on?
What time zone are reports based on?
Reports display dates and times based on the local time zone of the device you’re using when pulling the report.