The social media settings help you advance your brand consistency by giving you control over what people will see when your donors share your donation page to social media or other places of the internet.
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Add or Update Social Media Post Content
From the Pages screen, click the pencil icon on the page for which you'd like to add or update social media content
Hover your mouse over the Promote tab in the top menu bar, and select Social and SEO from the dropdown
Scroll to the Social Media Post section
Edit the Desired Information
Title: the title that appears on the social media post
Description: the language that appears under the title
Share Custom URL: when this is turned on, the social media page will display a custom URL that you enter on Facebook, but still direct to your GivingFuel page
Upload Image: the image that appears on the social media post
Click Save Changes
Click Publish to publish your changes to the live page
💡Tip: For the social image, we recommend uploading a 400 X 300 pixel or larger .png or .jpg
Add or Update SEO settings
From the Pages screen, click the pencil icon on the page for which you'd like to edit
Hover your mouse over the Promote tab in the top menu bar, and select Social and SEO from the dropdown
Scroll to the SEO Title & Description section
Edit the Desired Information
Title: the title that appears on the social media post
Meta Description: the meta-description that appears under the title
Click Save Changes
Click Publish to publish your changes to the live page
Add a Like Button or Comment Box
In your page builder you have the ability to add a Facebook like button or comment box to your page. When this field is added to your page, you will see Facebook Field Plugin on the page editor, and will see the plugin as expected in the Preview mode and on the Published page.
From the Pages screen, click the pencil icon on the page you'd like to edit
Hover your mouse over your GivingFuel page, and click the green + icon
Select Facebook Plugin
Choose to add either Like Button or Comments
If you choose the Comments plugin, you can also set the max number of comments that can display on your page so the plugin doesn't take up too much space
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Add a Social Share Option to Your Confirmation Page
When a donor completes their donation, you can have a pop up window prompt appear, inviting them to share the donation page to social media. Customize the title and message that appears with the share buttons.
From the Pages tab on the top main menu, click the pencil icon under the page you would like to edit
Click the Confirmation Page tab from the top menu bar
Select the Show Pop-Up checkbox
Click the Edit Pop-up dropdown
Select Share and Like Buttons
Add your custom title and message
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Note: The pop-up will only appear on the live page, not in preview mode.
FAQs
I updated my social sharing info, but it is still showing the old content and image on Facebook and elsewhere. What do I do?
Facebook and other websites cache information that is shared. You may need to use a refresh tool to refresh what Facebook is seeing and posting. Here is how to do so.
What are your recommended dimensions for images for my social media content and SEO settings?
We recommend using images that are 1200 × 630 pixels for social media and SEO content.