GivingFuel

Commonly asked questions regarding Webconnex Payments

Webconnex Payments FAQ

Know Your Customer (KYC) must be completed in order to verify you and/or your organization's identify in order to receive a payout

The Payout Report helps you to reconcile your bank deposits

Learn what a chargeback is and what to do when and if you receive one

Learn how to add a new payment processor to your GivingFuel account, or switch your pages to Webconnex Payments

Learn what each column of data represents by reviewing the below definitions

Update your payment processor name or switch between multiple Webconnex Payments accounts

Find answers and get help from Intercom Support and Community Experts

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