GivingFuel

Understand how payment processing works in GivingFuel and how it is different than some giving platforms

How credit card processing works with GivingFuel

Change your current GivingFuel pages to process through another payment processor

Commonly asked questions regarding Webconnex Payments

Know Your Customer (KYC) must be completed in order to verify you and/or your organization's identify in order to receive a payout

The Payout Report helps you to reconcile your bank deposits

Learn what a chargeback is and what to do when and if you receive one

Learn how to add a new payment processor to your GivingFuel account, or switch your pages to Webconnex Payments

Learn what each column of data represents by reviewing the below definitions

Update your payment processor name or switch between multiple Webconnex Payments accounts

How to add a custom payment processor such as NMI, Stripe, and Authorize.net

Test and preview the entire donation experience, including previews of confirmations, emails, exporting and reports

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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