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Sending mass email blasts from the Email Center
Sending mass email blasts from the Email Center

Create and send email blasts to past donors or an imported list of contacts. Edit the scheduled email blast and track who gave

Maddy avatar
Written by Maddy
Updated over a month ago

You can use the Email Center to send mass emails to past, current and potential donors. You can also upload email lists from a previous donation provider or from other email platforms where you have collected email addresses. The Email Center even allows you to track who has clicked a link included in your email to donate to your organization.

Email Center Pricing

Emails sent from the Email Center are $0.02 per email recipient and will require a card on file to use. This feature will be billed every 30 days for any emails you sent out during that billing period.

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Get Started

  • From the Pages screen, hover your mouse over Email Center in the top menu bar

  • Select Email Blasts from the dropdown

  • Click Create Campaign (this is found in the middle of the page if this is your first time using the Email Blast feature, or in the right-hand corner if you have already used the feature)


Configure the Email

  • Create the Campaign Name - This is for internal and reporting purposes only

  • Set who you would like the email automation to send to

    • Past Registrants - This allows you to send emails to page(s) of people who previously donated to a specific GivingFuel page or attended an event on TicketSpice, RegFox, or RedPodium

    • Manually Enter or Import Emails - This option allows you to paste in email addresses from past donor services you've used or other places you've captured emails. These email addresses can be placed on separate lines or separated by spaces, commas, or semicolons

  • You can toggle the Show Button option on to include a button that links to one of your donation pages. When this option is turned on, our system will track which donors clicked the button and gave to your GivingFuel page

  • Click Continue

Pro Tip: If you select the Past Registrants option and send the email to a single page, you can choose to filter the email to recipients who donated between specific dates.

The filtering option goes away when you select multiple pages. Filters are only available when you select one page per Email Blast.


Write the Email

  • Set the Subject Line of the email

  • Enter the From Name - This text will be who the email is showing it is coming from

  • Enter the Reply-to email - This email address will receive any responses if donors reply to the email

  • Create the Message - The message field is used to customize your email message

  • Click Review and Schedule to see a sample of your email


Schedule, Review, and Send the Email

  • Notice how many recipients the email will be sent to

  • Select Send Immediately to send the first email immediately, or select Schedule to schedule the email to send on a future date and time

  • Click Schedule Email when you are ready


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NOTE: If you chose Send Immediately, it will take 3-5 minutes (sometimes longer) for your email to send. Once the email has been sent, the status will update to Sent and the recipient numbers will update as well.


Manage a Scheduled Email

NOTE: While an email in the sequence has a status of Scheduled, you are able to view, edit, send a test and delete the message. But once an email is sent, you are no longer able to send a test, make edits or stop it from sending.

Warning: Deleting an email cannot be undone. So proceed with caution.

  • From the Pages screen, hover your mouse over Email Center in the top menu bar

  • Select Email Blasts from the dropdown

  • Find the Email Blast you would like to manage, and click any of the following icons:

    • The duplicate icon allows you to duplicate a previous email to send in another Email Blast

    • The pencil icon allows you to edit the email

    • The eye icon allows you to view the email

    • The envelope icon allows you to send a test email to an email of your choice

    • The trash can icon allows you to delete the email

Pro Tip: You can search for your email in the Search bar, or filter your emails by the Scheduled status to only see emails that are scheduled to send on a future date.


FAQs

Does GivingFuel Charge for Any Bounced Emails?

Yes, GivingFuel charges $0.02 per email, even if the email bounced.

How Can I Create an Effective Email and Drive Revenue with My Email Blasts?

πŸ† 3 Tips for Creating an Email To Drive Revenue

  • Grab the reader's attention with a compelling subject line: The subject line is the first thing that recipients will see in their inbox, so make sure it's attention-grabbing and relevant to the content of the email. Avoid using spammy-sounding phrases or all-caps text, as these may trigger spam filters.

  • Keep the message concise and clear: People are bombarded with emails every day, so keep your message short, simple, and easy to understand. Make sure the main message is communicated early on in the email, so readers don't have to scroll or search for it.

  • Make the call-to-action clear: Whatever action you want your recipients to take, make sure the call-to-action is clear and easy to find.

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