When certain conditions are met on your page, you can use actions to show or hide desired field(s). For example, if someone makes a donation over $1000, you can show a free gift field, or show a specific multiple-choice field. Maybe you have a field you no longer want to display on your page, if you have already collected data in it, you do not want to delete it, use a hide action instead.
Pro Tip: Our actions automatically assume the opposite is true. For example, if a field is set to only show based on a certain condition, it will be hidden by default until that condition is met. Once the condition is met, the field will show. Likewise, if a field is set to hide until a condition is met, it will by default show. For example, if a merchandise field is set to show if a $1,000 or greater donation is made, this merchandise field will by default be hidden until the $1,000 donation is entered.
If you would like to show your field at all times, no action is needed.
Example Use Cases
Show a multiple choice field when someone donates over a certain amount
Show a special paragraph text field after someone gives to a specific fund
Hide a merchandise option on your page after a specific date
Set up a Give in Memory option on your giving page and show specific questions only if someone selects that they want to Give In Memory
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Getting Started
From the Pages screen, click the pencil icon under the page you want to edit
Go to the Actions tab
Click Create Your First Action, or click the + icon on your action if you already have actions on your page
Add Your Trigger
First, add the trigger field(s) (if applicable) where you want to show or hide your field(s). Below includes some example triggers that your organization may want to utilize.
Donation-Based Trigger
Donation-Based Trigger
On the left-hand side, click the Amount field under the label of your Donations field
Select your desired option, and add the value to the field below if needed
The Is Completed option will complete your show-hide action when the Amount field is completed
The Is Not Completed option will complete your show-hide action when the Amount field is not completed
The Value is Exactly option will complete your show-hide action when someone gives a specific Donation amount you set
The Value is Not Exactly option will complete your show-hide action when someone gives any Donation amount except the value you set
The Greater Than option will complete your show-hide action when someone gives above a Donation amount you set
The Less Than option will complete your show-hide action when someone gives less than a Donation amount you set
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to complete your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Fund-Based Trigger
Fund-Based Trigger
Note: To see the Fund option in the Actions field, you must use our Fund Tracking feature. Click here to learn how to enable fund tracking on your page.
On the left-hand side, click the Fund field found under your Donations field
Select your desired option, and add the value to the field below if needed
The Is Completed option will complete your show-hide action when the Fund field is completed
The Is Not Completed option will complete your show-hide action when the Fund field is not completed
The Value is Exactly option will complete your show-hide action when a specific fund is selected. Add the name of the fund in the field that appears below
The Value is Not Exactly option will complete your show-hide action when someone selects any Fund other than the Fund you set
The Value Contains option will complete your show-hide action when someone selects a Fund that contains the value you set
The Value Ends With option will complete your show-hide action when someone selects a Fund that ends with the value you set
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to complete your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Recurring Donation-Based Trigger
Recurring Donation-Based Trigger
Note: To see the Recurring Donation option, your Donations field must have Recurring Donations enabled. Click here to learn how to enable recurring donations on your page.
On the left-hand side, click the Recurring Interval field found under your Donations field
Select your desired option
The Is Completed option will complete your show-hide action when someone sets up a recurring donation
The Is Not Completed option will complete your show-hide action when someone does not set up a recurring donation
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to complete your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Date-Based Trigger
Date-Based Trigger
On the left-hand side, click the Date field
Select your desired option, and add the date to the field below by entering the date or clicking a date on the calendar
The Is option will complete your show-hide action on a specific date
The Is Between option will complete your show-hide action between specific dates
The Is Before option will complete your show-hide action before a specific date
The Is After option will complete your show-hide action after a specific date
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to complete your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Custom Field-Based Trigger
Custom Field-Based Trigger
If you would like to create an action that triggers based on a custom field that you add to your GivingFuel page, this field must first be created on your GivingFuel Page Builder. Once that is done, you can target this field using Actions!
On the left-hand side, scroll down and select the custom field option you would like to target
Select your desired option in the field below
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to complete your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Payment Method-Based Trigger
Payment Method-Based Trigger
On the left-hand side, scroll down and select the payment method you want to target
Select your desired option
The Is Selected option will complete your show-hide action when a specific payment method is selected
The Is Not Selected option will complete your show-hide action when a specific payment method is not selected
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to complete your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Pro Tip: If you have an action that targets a specific payment method, this payment method will appear on your live page, even if the payment method is not enabled on the page builder itself.
If you do not want a specific payment method to appear on your live page, do not create an action targeting this payment method.
Add Your Show-Hide Action
On the right-hand side, find and select Show or Hide
Choose the Field(s) or Function(s) that you would like to show or hide when the condition is met
Click the + button if you would like to add another action that occurs when the condition is met
Click Save Action
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Pro Tip: On GivingFuel, the priority of actions run from bottom to top. So if you have multiple actions, the actions listed towards the bottom will override actions above them. You can reorder any of your actions as needed. We always recommend testing your page before publishing to confirm all of your actions work as expected.
Manage Your Actions
Find the Action you would like to manage, and click any of the following icons:
The pencil icon allows you to edit the action
The pages icon allows you to copy the action
The + icon allows you to create a new action
The trash can icon allows you to delete the action
Set up a Give in Memory Option
You can use Actions to set up a streamlined option for donors to give in memory of someone. Here is how to set up this option on your giving page.
From the Pages screen, click the pencil icon under the page you want to edit
Click the green + icon where you want to add the Give in Memory option
Select the Checkbox option
Label your checkbox and description as desired
Click Done
Click the green + icon again
Select the Name field
Customize the label if desired, and click Done
Pro Tip: You can also add a text field to the page if you would like to allow donors to add an additional note when they give in memory of someone!
Go to the Actions tab
Click Create Your First Action, or click the + icon on your action if you already have actions on your page
On the left-hand side, click the Checkbox field you just created
Select Is Checked
On the right-hand side, select Show
Select the Name field that you want to display when someone clicks the checkbox
Click Save Action
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Hide a Field Instead of Deleting It
Once your page is published and a field has accepted donations, we strongly recommend hiding the field instead of deleting it. By hiding the field, you will retain your data, as deleting a field from the page will delete any previous donors' information that is tied to the field. Here is how to hide your field instead of deleting it.
From the Pages screen, click the pencil icon under the page you want to edit
Go to the Actions tab
Click Create Your First Action, or click the + icon if you already have actions on your page
On the left-hand side, click the Date field
Select the Is After option, and select today's date
On the right-hand side, select the Hide option
Choose the fields that you want to hide
Click Save Action
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
