On GivingFuel, you can enable donors to give quickly and easily by enabling Google Pay and Apple Pay on your GivingFuel donation pages. Digital payments like Google Pay and Apple Pay allow donors to quickly give using payment methods that are already saved to their Google and Apple accounts.

In this guide, we'll walk you through the steps to activate Google Pay and Apple Pay for your donation pages, so you can offer a seamless, mobile-friendly giving experience and increase completed gifts.

Pro Tip: Google Pay and Apple Pay transactions are processed at your standard Webconnex Payments rate. There are no additional fees for using digital payments.

Note: Google Pay and Apple Pay are only available for customers processing with Webconnex Payments. If you are currently using a third-party payment processor and would like to offer Google Pay and Apple Pay as payment methods, we recommend adding a new Webconnex Payments processor, and switching your pages to this processor. Click here to learn how to add Webconnex Payments to your account.

Sign up for Google Pay and Apple Pay

Pro Tip: If you haven't added your Webconnex Payments processor yet, click here to learn how to add it so you can sign up to accept digital payments!

Sign Up to Accept Google Pay

From the top menu bar, hover over the Gear icon in the right-hand corner
Select Payment Processors from the dropdown
Find your Webconnex Payments processor, and click the pencil icon under this processor
Click Sign up for Google Pay

Enter your Legal Name of Organization or Individual - This should be what appears on tax returns
Enter your Website
Select your Industry Code - This is less about your organization setup and more about what type of event you put on. Don't get too hung up on this. It won't make or break your approval. Just select whatever is closest
Enter your First and Last name
Enter your Address
Select I Agree to the Google Pay Terms and Conditions
Click Sign Up

Pro Tip: Once Google Pay is activated on a Webconnex Payments processor, all pages using this processor will automatically offer Google Pay as a payment option.

If you would prefer to exclude Google Pay from a specific page, we recommend creating a separate Webconnex Payments processor that doesn't have Google Pay enabled, and switching your GivingFuel page to this new processor. Click here to learn how to add a new Webconnex Payments processor, and click here to learn how to switch a page to a different processor.

Sign Up to Accept Apple Pay

Pro Tip: On GivingFuel, Apple Pay is only available for non-profits. If you are a for-profit company raising money on GivingFuel, we recommend using other payment methods.

Note: To accept funds through Apple Pay, non-profits must have a Candid seal of approval, with at least a Bronze-level seal. If you don't already have a Candid seal of approval, you can obtain one by registering your non-profit on the Candid website. This process takes approximately 10-15 minutes to complete.

From the top menu bar, hover over the Gear icon in the right-hand corner
Select Payment Processors from the dropdown
Find your Webconnex Payments processor, and click the pencil icon under this processor
Click Sign up for Apple Pay

Select that you are a non-profit
Enter your non-profit's EIN
Acknowledge that you have the Candid Seal of Transparency
Agree to the Apple Pay Terms and Conditions
Click Sign Up

See whether your Apple Pay signup was successful. If your signup was successful, click Save
- If your sign up is successful, you will see your Apple Pay is active, and that you are eligible to use Apple Pay
- If your non-profit doesn't have the Candid seal of transparency, you will see the message, "Unable to Complete Apple Pay Signup. We received the following message: "Your organization is ineligible. Please reach out to Donate_with_Apple_Pay@group.apple.com for further clarification." If you see this message, we recommend clicking the Manage Candid Profile button to register your non-profit with Candid and receive the Candid seal of transparency
- If the EIN doesn't exist in Candid, you will see the message, "We received the following message: 'Not Found EIN: XX-XXXXXXX.' If you see this message, we recommend confirming that your EIN is valid, and re-entering this EIN if it was entered incorrectly the first time

Note: If you submit a valid EIN but do not yet have a Candid seal of transparency, GivingFuel will automatically check Candid's database every day after you sign up for Apple Pay to see if your organization has received a seal of transparency. Once your nonprofit is awarded a seal, Apple Pay will be automatically added to your account the following day. You can also manually retry verification after obtaining your Candid seal.

Please note: GivingFuel continues to check Candid's database daily, even after Apple Pay is enabled, to confirm that your nonprofit maintains its seal of transparency. If your account loses the seal of transparency or your Candid account becomes inactive, GivingFuel will automatically remove Apple Pay on all of your published GivingFuel pages. To avoid interruptions in processing Apple Pay donations, be sure to keep your Candid account current.

Pro Tip: Once Apple Pay is activated on a Webconnex Payments processor, all pages using this processor will automatically offer Apple Pay as a payment option.

If you would prefer to exclude Apple Pay from a specific page, we recommend creating a separate Webconnex Payments processor that doesn't have Apple Pay enabled, and switching your GivingFuel page to this new processor. Click here to learn how to add a new Webconnex Payments processor, and click here to learn how to switch a page to a different processor.

Donor Experience

Once you’ve signed up for and activated Google Pay and/or Apple Pay on your Webconnex Payments processor, these payment methods will automatically appear as payment options on any registration pages using that processor. Registrants will see an Express Checkout option to pay with Google Pay and/or Apple Pay.

Google Pay Registrant Experience

Once you’ve signed up for and activated Google Pay on your Webconnex Payments processor, Google Pay will automatically appear as a payment option on any donation pages using that processor. Donors will see an Express Checkout option to pay with Google Pay.

If donors haven’t already set up Google Pay, they’ll be prompted to link their Google Wallet and add a credit card. After setup, they can complete their donation by selecting the saved card without manually entering their card details.

Apple Pay Registrant Experience

If registrants are using Safari and haven't already set up Apple Pay, they'll be prompted to add a card to their Apple Pay. After setup, they can complete their purchase by selecting the saved card without entering the card information. If registrants use an external browser, they can scan a code with their iPhone camera to complete the Apple Pay purchase.

Note: To use Apple Pay on an external browser like Google Chrome, Edge, or Firefox by scanning a code with your iPhone, your device must be running iOS 18 or later. If your iPhone is on an older iOS version, we recommend using Safari to complete the purchase with Apple Pay.

FAQs

Can I later change whether I offer Google Pay or Apple Pay? Can I disable and enable digital payments as I would like after signing up?

Yes, you can update whether you offer Google Pay or Apple Pay on your Webconnex Payments processor at any point. Here is how to enable and disable Google Pay or Apple Pay after signing up for this payment method.

From the top menu bar, hover over the Gear icon in the right-hand corner
Select Payment Processors from the dropdown
Find your Webconnex Payments processor, and click the pencil icon under this processor
Select the toggle to disable or enable Google Pay
Click Save

How do I switch my pages from my previous payment processor to Webconnex Payments so I can offer Google Pay?

To add a new Webconnex Payments processor to your GivingFuel account, click here. To switch your pages from your old payment processor to Webconnex Payments, click here.

Is Google Pay available for international currencies?

Currently, Google Pay is only available for accounts processing in USD or CAD, since Webconnex Payments only supports these currencies.

Why does the expiration date look incorrect in GivingFuel for a Google Pay transaction?

Google Pay may sometimes display a different expiration date than what’s on the actual card. This is purely a display difference and does not affect the transaction or its ability to process successfully.

Can I edit an order when someone pays via Google Pay or Apple Pay?

Yes, you can edit a donation paid with Google Pay or Apple Pay. When making changes, you can refund or charge the original Google Pay or Apple Pay card used at the time of the donation. However, there is no way to add a new Google Pay or Apple Pay account when editing an order. If a different card is needed, we recommend collecting the donor's credit card information directly to complete the update.

Can I use Apple Pay if I am a non-profit based in Canada?

Right now, Apple Pay is only available for non-profits based in the United States, but we are looking to add the option for Canadian non-profits to use Apple Pay soon!

If I am a non-profit looking to use Apple Pay for my TicketSpice, RegFox, or RedPodium events, do I need to submit my EIN and receive the Candid seal of transparency?

Yes. In GivingFuel, TicketSpice, RegFox, and RedPodium, non-profits must have the Candid seal of transparency before accepting funds with Apple Pay.

Accept ACH Donations

Add a Webconnex Payments Processor to Your GivingFuel Account

Accept Google Pay and Apple Pay on Your Donation Pages (Beta Feature)