On GivingFuel, you can enable donors to give quickly and easily by enabling Google Pay on your GivingFuel donation pages. Google Pay allows donors to quickly give using payment methods that are already saved to their Google account.
In this guide, we'll walk you through the steps to activate Google Pay for your donation pages, so you can offer a seamless, mobile-friendly giving experience and increase completed gifts.
Pro Tip: Google Pay transactions are processed at your standard Webconnex Payments rate. There are no additional fees for using Google Pay.
Note: Google Pay is only available for customers processing with Webconnex Payments. If you are currently using a third-party payment processor and would like to offer Google Pay as a payment method, we recommend adding a new Webconnex Payments processor, and switching your pages to this processor. Click here to learn how to add Webconnex Payments to your account.
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Sign up for Google Pay
Pro Tip: If you haven't added your Webconnex Payments processor yet, click here to learn how to add it so you can sign up for Google Pay!
Note: Once a Webconnex Payments processor is fully active, only the account owner can update your payment processor. If your payment processor is fully active and you're not the account owner, we recommend reaching out to the account owner to ask them to sign up for Google Pay.
From the top menu bar, hover over the Gear icon in the right-hand corner
Select Payment Processors from the dropdown
Find your Webconnex Payments processor, and click the pencil icon under this processor
Click Sign up for Google Pay
Enter your Legal Name of Organization or Individual - This should be what appears on tax returns
Enter your Website
Select your Industry Code - This is less about your organization setup and more about what type of event you put on. Don't get too hung up on this. It won't make or break your approval. Just select whatever is closest
Enter your First and Last name
Enter your Address
Select I Agree to the Google Pay Terms and Conditions
Click Sign Up
Pro Tip: Once Google Pay is activated on a Webconnex Payments processor, all pages using this processor will automatically offer Google Pay as a payment option.
If you would prefer to exclude Google Pay from a specific page, we recommend creating a separate Webconnex Payments processor that doesn't have Google Pay enabled, and switching your GivingFuel page to this new processor. Click here to learn how to add a new Webconnex Payments processor, and click here to learn how to switch a page to a different processor.
Donor Experience
Once you’ve signed up for and activated Google Pay on your Webconnex Payments processor, Google Pay will automatically appear as a payment option on any donation pages using that processor. Donors will see an Express Checkout option to pay with Google Pay.
If donors haven’t already set up Google Pay, they’ll be prompted to link their Google Wallet and add a credit card. After setup, they can complete their donation by selecting the saved card without manually entering their card details.
FAQs
Can I later change whether I offer Google Pay? Can I disable and enable Google Pay as I would like after signing up?
Can I later change whether I offer Google Pay? Can I disable and enable Google Pay as I would like after signing up?
Yes, you can update whether you offer Google Pay on your Webconnex Payments processor at any point. Here is how to enable and disable Google Pay after signing up for this payment method.
From the top menu bar, hover over the Gear icon in the right-hand corner
Select Payment Processors from the dropdown
Find your Webconnex Payments processor, and click the pencil icon under this processor
Select the toggle to disable or enable Google Pay
Click Save
Pro Tip: Once your payment processor is fully active, only the account owner can make edits to the payment processor. If you are not the account owner, we recommend reaching out to the owner to ask them to enable or disable Google Pay.
Is Google Pay available for international currencies?
Is Google Pay available for international currencies?
Currently, Google Pay is only available for accounts processing in USD or CAD, since Webconnex Payments only supports these currencies.
Why does the expiration date look incorrect in GivingFuel for a Google Pay transaction?
Why does the expiration date look incorrect in GivingFuel for a Google Pay transaction?
Google Pay may sometimes display a different expiration date than what’s on the actual card. This is purely a display difference and does not affect the transaction or its ability to process successfully.
Can I edit an order when someone pays via Google Pay?
Can I edit an order when someone pays via Google Pay?
Yes, you can edit a donation paid with Google Pay. When making changes, you can refund or charge the original Google Pay card used at the time of the donation. However, there is no way to add a new Google Pay account when editing an order. If a different card is needed, we recommend collecting the donor's credit card information directly to complete the update.
Why can't I edit my Webconnex Payments processor on my end to add Google Payments?
Why can't I edit my Webconnex Payments processor on my end to add Google Payments?
One common reason you might not be able to edit your Webconnex Payments processor is that you are not the account owner. Once a Webconnex Payments processor is fully active, the account owner is the only user who can update the payment processor.
If your payment processor is fully active and you're not the account owner, we recommend asking the account owner to ask them to sign up for Google Pay.