Building strong connections with donors is essential for any organization, and a personal touch can make all the difference. By using GivingFuel's customizable giving pages, you can request important information like a donor's name, email, or mailing address.
When requesting donors to enter their mailing address, for example, your organization can send handwritten thank-you letters, showing genuine appreciation for their support. In this article, we’ll explore how to easily enhance your giving page with basic personal information fields, helping you create meaningful relationships that encourage ongoing support for your mission. Let’s get started!
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Ask Donors to Enter Their Name
From the Pages screen, click the pencil icon on the page you want to edit
Hover over your page, and click the green + icon where you want to add the field
Add the Name field
Customize the Label as desired
Toggle the Required field to Yes or No
Click Advanced Settings if you would like to further customize the field
First Name Placeholder: add placeholder text that appears before donors enter their first name
Last Name Placeholder: add placeholder text that appears before donors enter their last name
Require Middle Initial/Name: require donors to enter a middle initial or middle name
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Ask Donors to Enter Their Address
From the Pages screen, click the pencil icon on the page you want to edit
Hover over your page, and click the green + icon where you want to add the field
Add the Address field
Customize the Label as desired
Toggle the Required field to Yes or No
Click Advanced Settings if you would like to further customize the field
Toggle the International field to Yes if you would like to allow users to enter international addresses. If this field is toggled to Yes, enter a default country
Toggle the Collect Suite or Apartment # field to Yes if you would like to collect the suite or apartment number
Address Line 1 Placeholder: add placeholder text that appears before donors enter their address line #1
Address Line 2 Placeholder: add placeholder text that appears before donors enter their address line #2
ZIP/Postal Code Placeholder: add placeholder text that appears before donors enter their postal code
Visibility: this field makes the field invisible on the live page and on any reporting. Because this field makes the field invisible on reporting and other sources of data, we do not recommend making fields invisible. Rather, we recommend hiding the field. Click here to learn how to hide a field on GivingFuel
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Ask Donors to Enter Their Email
From the Pages screen, click the pencil icon on the page you want to edit
Hover over your page, and click the green + icon where you want to add the field
Add the Email field
Customize the Label as desired
Toggle the Required field to Yes or No
Toggle the Double Entry field to Yes if you would like to require donors to enter their email two times
Click Advanced Settings if you would like to further customize the field
E-mail Placeholder: add placeholder text that appears before donors enter their email
Ask user to opt-in to further communication: Allow donors the option to opt-in or opt-out to email communication from your organization by toggling this option to Yes. By default, all donors are automatically opted into future email communication from your organization. Donors can unsubscribe from your email messaging at any time
Opt In Text: enter the opt-in text that appears under the email field (available if you give donors the option to opt-in or opt-out of email communication
Opt-In by Default: opt in donors by default by toggling this option to Yes
BCC on Confirmation: give the email entered a BCC copy of the confirmation email
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Pro Tip: If your organization wants to give donors the option to opt-in or opt-out to email communication from your organization, we recommend also editing the billing email and adding the opt-in option in the billing email field.
If the billing email doesn't give users the option to opt-in to email communication, the billing email will automatically opt in the email, even if the donor opts out of email communication in the email field in the donation section.
Ask Donors to Enter Their Phone Number
From the Pages screen, click the pencil icon on the page you want to edit
Hover over your page, and click the green + icon where you want to add the field
Add the Phone Number field
Customize the Label as desired
Select the Phone Type
Toggle the SMS Opt-In field to Yes if you would like to give donors the option to opt-in to receive texts from your organization
Toggle the Required field to Yes or No
Click Advanced Settings if you would like to further customize the field
Number Format: select USA if you would like to only allows donors to enter a US-based phone number. Select International if you would like to allow donors to enter international phone numbers
Default Country: If International is selected, select the default county your organization would like to display
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Ask Donors to Enter Their Date of Birth
From the Pages screen, click the pencil icon on the page you want to edit
Hover over your page, and click the green + icon where you want to add the field
Add the Date of Birth field
Customize the Label as desired
Toggle the Required field to Yes or No
Click Advanced Settings if you would like to further customize the field
Age Requirements: add an age requirement if you would like to require individuals to be a specific age to submit a donation. If individuals attempt to enter a date of birth outside of the date range, users will not be able to submit the donation
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Ask Donors to Enter Their Gender
From the Pages screen, click the pencil icon on the page you want to edit
Hover over your page, and click the green + icon where you want to add the field
Add the Gender field
Customize the Label as desired
Toggle the Required field to Yes or No
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
NOTE: The default gender field only offers male/female. if you wish to offer additional gender selections, simply add a multiple choice field to enter in any options you'd like the donor to choose from.
Ask Donors to Enter Their T-shirt Size
From the Pages screen, click the pencil icon on the page you want to edit
Hover over your page, and click the green + icon where you want to add the field
Add the T-Shirt Size field
Customize the Label as desired
Toggle the Required field to Yes or No
Toggle the Financial Options field to Yes or No (this field allows your organization to add a price for t-shirt
Change the Display As text to your desired format
Customize the t-shirt options as desired
Name: displays the size name
Set as Default: sets a specific size as the default size
Limited Supply: limits a specific t-shirt size to only sell a specific number
Click the Add Choice option to add another size, and click the Trash Icon to delete a size option
Click Done
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
FAQs
Can I Edit the Reference Name?
The reference name cannot be edited after the field is created. The reference name by default will be whatever label you gave the field at the time it was first saved.
If the field has not collected any data and you would like to change the reference name, you can delete the field and create a new field and be sure to label the new field whatever text you would like to display in the Reference Name and Save. You can always customize the Label to something different by editing the field again and the original reference name will persist. .