Manual Entry is a great way for your organization to add donations on behalf of your donors quickly and efficiently.
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Manually Add a Donation
From the top menu bar, click the Donations tab
Click the Add Donation button in the top right corner
Select the page for which you want to enter a new donation
If you are processing a donation for a past or current donor, search for the donor's name in the Contacts field. This will pre-fill any basic information in the designated fields
Complete any fields on your GivingFuel page
In the Billing Information section, enter the Billing Name (if you entered a contact, this information will be auto-filled)
Enter the Payment Method
If the donor has a saved card on file, select the Use a Previously Saved Card checkbox if you would auto-populate a previously saved card
Enter the Billing Address and Email field
Add a Note if desired
Click Submit
FAQs
Can I Process Offline Donations?
Yes, you can manually add offline donations as long as offline payments has been enabled on the page. To learn how to enable offline donations on your GivingFuel page, click here.
When you manually enter offline donations, the offline payment will remain in a Pending Offline status until this transaction is completed. Click here to learn how to complete offline donations.
Can I Auto-fill a Previously Saved ACH Payment Option?
At this time, users can only auto-fill credit card information. If a user would like to manually enter an ACH donation, we recommend asking the donor for their ACH bank information.