GivingFuel

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Issue a refund back to your donor's credit card when they would like to cancel and reverse their contribution

How to create and send year-end statements to your donors summarizing their donations to your organization for a given year.

Cancel or end a donor's recurring donation

Change the status of an ACH donation to voided or declined if an ACH donation fails or a donor would like a refund

Increase or decrease a donor's recurring donation, update the credit card information, or change the donation's donation date and frequency

If someone donates via cash or check to your organization, can mark their donation as received or void their cash or check donation

How to manually add an offline, credit card, or ACH donation into GivingFuel on behalf of your donors

How your donors claim their account, log in, view past donations, edit recurring donations, and view year-end statements

How to pull a report of Donations, Recurring Donors, and Products Sold

Create and schedule a report to email to your inbox on a specific date or on a recurring interval, saving you and your team tons of time

How do I use tracking systems in GivingFuel?

Get invaluable insights about donors from a trusted 3rd party to enrich your data with demographics, interests, buying trends, and more

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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