Donors can utilize the Donor Account Center to view past donations, edit any recurring donations, and view year-end statements. Here is how to navigate the Donor Account Center to view and manage donations:
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Claim Your Account
Click the link in your donation confirmation email. Or the organization may have provided you the link via a different avenue or they have have it posted at the top of their donation page.
Click Claim My Account button
Enter the email address used when you made your donation, and click Send Me the Link button
Check your email. If you cannot find the email in your inbox, check your spam folder
On the email, select the Activate Account button, or click the link found below the button. The Activate Account link will work for 24 hours after sending the link
Enter your password, and confirm your password
Select the Sign Up button
From there, you will be directed to the login page, and can enter your email address and password to log in
Review Past Donations
After claiming your account, login to the Donor Account Center using the link in your donation confirmation email or if your organization provided the link somewhere else
Once logged in, click the Donations tab in the top menu bar
Click View Details on the donation you want to view
Update Recurring Donations
After claiming your account, login to the Donor Account Center using the link in your donation confirmation or the link your organization may have provided
Once logged in, click the Donations tab in the top menu bar
Click View Details on the recurring donation you want to view
Click the Edit button on the right-hand side
Pro Tip: All Recurring Donations will appear with the double arrow icon on the left-hand side
Edit your Donation as desired
In the Amount field, donors can update the amount of their donation
In the Enabled field, donors can choose to stop or reactivate their donation
In the Schedule field, donors can change the frequency and date of their recurring donation
In Payments Left, donors can update the number of payments they want to process
In First/Last Name, donors can update the billing name on file
In Payment Method, donors can update their card or bank account information
In Address, donors can update the billing address on file
Click Save to save the recurring donation settings
View Year End Statements
After claiming your account, login to the Donor Account Center
Once logged in, click the Donations tab in the top menu bar
Click View Year-End Statements on the left-hand side
You will see an option for each year you've donated. Select View Details next to the correct year to save or print your statement.
Note: Complete year-end statements become available at the beginning of the new year. For example, year-end statements for 2024 become available on January 1, 2025.