Manual Entry
Katie Runyan avatar
Written by Katie Runyan
Updated over a week ago

Process Donations for current or past donors as an admin behind the scenes!

Under Donations, click "Add Donations"

Select the Page you'd like to process a donation through:

If you are processing a donation for a past or current donor, search for that donor's name:

Any basic information (like name, email, phone number, and address) will pre-fill in the designated fields. You will also be able to select any previous payment methods and process the donation.

FAQ

Can I process offline donations?

  • Yes, but the offline payment method does need to be enabled on the page to process an offline order at this time. In the future, offline will be a payment method available on all pages in Manual Entry mode.

  • The offline payment will be in a "Pending Offline" status. You will still need to complete that pending offline transaction under Transactions. In the future, we want to give the ability to auto-complete offline transactions.

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