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Reset or update your account password
Reset or update your account password

If you are unable to login and need to reset your password or simply update your password, this article will teach you how

Maddy avatar
Written by Maddy
Updated today

This article will show you how to reset your password if you have forgotten it or update your password while logged into your GivingFuel account.

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Reset Password

If you have forgotten your password and are unable to login, you can click the button below to reset it.

Note: In order to reset your password, you'll need to know the email address associated with your user account.

If you enter an email address that is not in our system, you may receive an error of Forbidden.


Update Password

If you know your password and are logged into your account, you can update your password by doing the following:

  • From the Pages screen, hover your mouse over the gear icon in the upper-right corner of your account

  • Select My Profile from the dropdown

  • Click Edit Profile

  • Click the Change Password button

  • Add the new password as well as your current password

  • Click Save

NOTE: Passwords must be at least 6 characters and contain 1 uppercase, 1 lowercase and 1 number


FAQs

When attempting to reset my password, why do I see Forbidden when I enter my email?

The Forbidden message typically means that the entered email is not associated with a user on a GivingFuel, TicketSpice, RegFox, or RedPodium account. If you see this message, we recommend entering another email.

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