The Donor Account Center is your personal self-service hub, designed to give you quick and easy access to your giving activity. Here, you can review your past donations, manage and update any recurring donations, and keep your information current in one convenient place.
Jump To...
Log Into Your Account
Locate the Account Center link, then click the corresponding button or link
Enter your email
Click Send Magic Link
Pro Tip: You can often find the link to the Account Center on your confirmation page or confirmation email. If you do not see this link, we recommend reaching out to the organization directly to ask for this link.
Go to your email address, and open up the email
Click Access Account Manager in the email
Review Past Donations
Login to your Donor Account Center
Select Donations from the top menu bar
Click the eye icon next to the donation you'd like to view or edit
Update Recurring Donations
Login to your Donor Account Center
Select Donations from the top menu bar
Click the eye icon next to the donation you'd like to view or edit
Click Edit Donation
Edit your Donation as desired
Click Change Schedule in the top right corner to update the frequency and date of your recurring donation
Update the Amount to update your donation amount
Select Cancel Donation next to the Amount field to stop your recurring donation. Select Re-Activate Donation if your recurring donation is currently inactive, and you want to re-start this recurring donation
Use the Payments Left field to update the number of recurring donations that will process in the future
Select Update Card in the Payment Method field to update the payment information
Use the First Name and Last Name fields to update the billing name on file
Use the Address field to update the billing address on file
Click Save to save the recurring donation settings
Stop Recurring Donations
Login to your Donor Account Center
Select Donations from the top menu bar
Click the eye icon next to the donation you'd like to view or edit
Click Edit Donation
Click Cancel Donation
FAQs
Can I start a new donation from the Donor Account Center?
Can I start a new donation from the Donor Account Center?
Right now, donors cannot make a new donation from the Donor Account Center. To begin a new donation, we recommend going to the organization's live donation page, and creating a new donation there.